FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–2 business days. Shipping within Canada typically takes 7–14 business days, depending on your location.

Do you ship internationally?
Not yet — we currently only ship within Canada.

What is your return policy?
We accept returns within 30 days of delivery on unused items. To start a return, contact theocollectibles@outlook.com.

Where are you based?
We’re based in Calgary, Alberta, and proudly ship across Canada 🇨🇦.